Amplitude Extends Platform with Session Replay and Simplified Pricing
Amplitude, Inc. announced the expansion of its Digital Analytics Platform to include Session Replay, new experimentation…
Browsing Tag
customer experience
Liferay Announces Partner of the Year Award Winners
Liferay, Inc., the developer of the world’s most flexible digital experience platform, announced the winners of their 2023 Partner…
Merkle Selected as Figma Signature Service Partner
Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, has been selected as one of…
Zenarate Enhances Call Analyzer with New Call Insights to Surface Customer Call Trends and Drive…
Zenarate, a leading provider of AI Simulation Training for customer-facing agents, announced Call Insights, furthering the…
Cresta Wins Five9 VoiceStream Innovation Partner of the Year Award
Cresta, a leading provider of generative AI for contact centers, has been named VoiceStream Innovation Partner of the Year by …
Zappix Unveils Latest Iteration of Digital Outreach Solution to Elevate Customer Engagement
Zappix, a leading provider of AI-Powered Digital Engagement Platform, is delighted to announce the launch of the enhanced Zappix…
Glia Challenges Dated CCaaS Paradigm with Unified Interaction Management
Glia, the leader in customer interaction technology, introduced Unified Interaction Management (UIM). This new customer experience…
ResultsCX Named ‘Disruptor’ in Avasant’s Contact Center Business Process Transformation 2023-2024…
ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500…
Medallia Launches Four Breakthrough AI Innovations
Medallia, Inc., the global leader in customer and employee experience, announced at its Experience ‘24 conference four…
Susan Credle to Become First-Ever IPG Creative Advisor
Interpublic Group ( IPG ) announced the appointment of Susan Credle as its first-ever Creative Advisor. In addition to taking on…