customer insights

Survey of marketing and IT decision-makers confirm improved customer data practices drive competitive advantage Amperity, the…

- New solutions improve experiences from first impression all the way through to customer support - Launches the Product…

As Vice President of Product, Consumer Applications, Duke will elevate the member experience of DISQO's consumer-facing…

Airkit introduces a new conversational visual builder and agent automation tools to increase self-service effectiveness with a 20x…

- Acquisition strengthens InMoment’s ability to offer an unparalleled and seamless platform for both solicited and unsolicited…

The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading B2B Price…

The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Ad Tech platform…

ActionIQ, the leading enterprise Customer Experience Hub (CX Hub) powered by a customer data platform (CDP), announced that…

While 91% of CX professionals believe that empathy is necessary for defining and implementing CX improvements, only 36% said their…

Sapiens modern, intuitive solution for electronic application and illustrations empowers Guardian with an exceptional agent…