customer insights

Marketing analytics is the method of organizing and analyzing metrics data to determine the return on investment (ROI) of…

SugarCRM, provider of the award-winning AI-driven CRM platform and ResPax, a leading tour reservation system provider with…

Survey of marketing and IT decision-makers confirm improved customer data practices drive competitive advantage Amperity, the…

- New solutions improve experiences from first impression all the way through to customer support - Launches the Product…

As Vice President of Product, Consumer Applications, Duke will elevate the member experience of DISQO's consumer-facing…

Airkit introduces a new conversational visual builder and agent automation tools to increase self-service effectiveness with a 20x…

- Acquisition strengthens InMoment’s ability to offer an unparalleled and seamless platform for both solicited and unsolicited…

The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading B2B Price…

The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Ad Tech platform…

ActionIQ, the leading enterprise Customer Experience Hub (CX Hub) powered by a customer data platform (CDP), announced that…