customer journeys

Cyara, the global leader in AI-led customer experience (CX) assurance, unveiled six innovations to help businesses deliver a…

The new launches build on Intercom's vision to enable a new era of customer connection and engagement Intercom, the Engagement…

The awards program honors high-performing financial institutions for their innovation and relentless commitment to improving…

Bi-directional integration enables marketers to harness the power of customer and operational data to orchestrate personalized…

The former Pipedrive CRO brings 20 years of experience in leading high growth and extraordinary revenue performance in global…

Winners drove excellence in bringing CX visions to life by enabling exceptional customer and employee engagement and outstanding…

iQmetrix, North America’s leading provider of telecom retail management software, announced that it has closed its acquisition of…

CX solution purpose-built to unify the customer journey across policy servicing, claims, and new business Guidewire…

Logiwa, the leading cloud fulfillment platform for high-volume direct-to-consumer businesses, just announced the addition of a VP…

Phoenix, AZ. OpenTech Alliance, the PropTech leader in the self storage industry, has released a modern online rental website…