Customer Service

7.ai, a leader in CX services and solutions, has received two Gold Awards for Best Contact Center and Best Customer Service (over…

Cognigy, a global leader in AI-powered customer service solutions, will showcase its AI Agents and AI Copilot solutions at the…

Brightcove, the world's most trusted streaming technology company, is launching a new generative AI assistant for Amazon Web…

TCN, a leading provider of cloud-based call center technology, is proud to announce that it has been honored with two Bronze…

Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and…

Zuper, a leading solutions provider to scale and modernize fast-growing businesses with field operations, announced that it was…

SugarCRM, provider of the award-winning AI-driven sales automation platform, announced the company’s latest technology accolade – …

Inspiro, a global leader in customer experience outsourcing, has been awarded the title of Outsourcing Partner of the Year at the…

Intradiem, the leading provider of contact center automation solutions for customer service teams, has announced the remaining…

No matter how good your product or service is, you need to offer exceptional customer service to retain customers. More companies…