Browsing Tag

Customer Service

Sinch Implements New Operating Model and Announces Changes to Management Team

Sinch AB (publ), a global leader in cloud communications and mobile customer engagement, announced changes to its organization and…

The X Index, Havas CX’s proprietary barometer of customer experience efficiency, shows CX is most meaningful when it combines the…

Emplifi found that more than half of the 2,000 consumers it surveyed expect brands to respond to online customer service inquiries…

As a HubSpot Solutions Partner for over 12 years, Bluleadz has been a top choice for companies looking to grow using HubSpot's…

The company's Data Observability Cloud reduces data downtime, prevents operational issues, and optimizes data quality to improve…

Coming Off a Strong Year in the US Market, Boost.ai Looks to Strengthen Team and Expand Reach Boost.ai, a leading…

CCaaS Innovator Introduces Online Purchasing, Pay-as-you-go Pricing, Bring-your-own-carrier, and $39 SMB Promotion UJET Inc.,…

Actifai, an AI software-as-a-service provider for cable and telecom companies, has expanded its partnership with Cogeco Connexion,…

Annual Zendesk Customer Experience (CX) Trends Report highlights CX as an imperative for growth Over 70% of businesses see a…

Letter Reminds Stockholders of Expected Value Creation Opportunity Strongly Recommends Stockholders Vote “FOR” Proposal to…