New Talkdesk Research Explores Consumer Perceptions of Conversational AI to Help Brands Deliver…
Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, released a new Talkdesk Research™ report,…
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Simplr Wins 2022 AI Breakthrough Award for Best AI-Based Solution for Customer Service
Simplr's conversational experience platform named a winner among nearly 3,000 nominations
Simplr announced that it has been…
AskNicely Launches Benchmark Program Empowering Service Businesses to Level Up Their Customer…
Personalized benchmarking for service businesses delivers an action plan that will improve customer experience and revenue growth…
Talkdesk Research Finds Growing Opportunity for Brands to Build Lasting Relationships with Gen Z
Younger generations’ expectations for brands reveal growing opportunity for AI and automation in customer service
The…