digital customer service

Zappix, a leading provider of AI-powered Digital Engagement Platform, announced a strategic partnership with Vee24, a leader in…

Glance, the leader in Guided CX software, is delighted to announce its second consecutive recognition in the Gartner Market Guide…

Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automated self-service on a single…

Cognizant announced that it has been selected by Volkswagen Group Ireland (VWG Ireland), the multinational automotive manufacturer…

Glia, the leading provider of Digital Customer Service (DCS), today announced Glia Virtual Assistants (GVAs) to help companies…

Makes SMS and phone calls part of the seamless digital experience Glia, the leading provider of Digital Customer Service (DCS),…

Finn AI's state-of-the-art Conversational AI solution and deep financial services expertise complement Glia's industry-leading DCS…

While 95% of companies surveyed reported a dramatic growth in customer self-service requests in 2021, major gaps still exist…

A single unified inbox for understanding, segmenting and responding to everything customers are saying across social media,…

Enhances SMS solutions for banks, credit unions, insurers, and lenders Glia, the leading provider of Digital Customer Service…