Cognizant Engaged by Volkswagen Group Ireland to Transform its Digital Customer Experience PR Newswire Mar 15, 2023 Cognizant announced that it has been selected by Volkswagen Group Ireland (VWG Ireland), the multinational automotive manufacturer…
Glia Launches Glia Virtual Assistants for Digital Banking, Integrating Conversational AI as a Core… PR Newswire Jul 27, 2022 Glia, the leading provider of Digital Customer Service (DCS), today announced Glia Virtual Assistants (GVAs) to help companies…
Glia Enhances SMS and Outbound Calling to Help Businesses Proactively Engage Consumers with… PR Newswire Jun 30, 2022 Makes SMS and phone calls part of the seamless digital experience Glia, the leading provider of Digital Customer Service (DCS),…
Glia Acquires Finn AI to Deliver Turnkey Banking Virtual Assistants for Enhanced Digital Customer… PR Newswire Jun 24, 2022 Finn AI's state-of-the-art Conversational AI solution and deep financial services expertise complement Glia's industry-leading DCS…
NICE 2022 Digital-First Customer Experience Report Finds 81% of Consumers Say They Want More… Business Wire May 25, 2022 While 95% of companies surveyed reported a dramatic growth in customer self-service requests in 2021, major gaps still exist…
New Qualtrics Social Connect Helps Companies Respond Quickly over Social Media and Chat Business Wire Apr 28, 2022 A single unified inbox for understanding, segmenting and responding to everything customers are saying across social media,…
Glia Teams with Twilio to Address the Rapidly Growing Need for Digital Customer Service in Financial… PR Newswire Mar 31, 2022 Enhances SMS solutions for banks, credit unions, insurers, and lenders Glia, the leading provider of Digital Customer Service…
Duck Creek Technologies and Glia Form Strategic Alliance, Bringing Real-time Digital Customer… Globe Newswire Mar 7, 2022 Existing partnership expands to resell Glia as an integrated part of the core Duck Creek Platform Duck Creek Technologies, a…
GoTech Roofing Achieves 300% Growth Implementing Roofing Process Utilizing Microsoft CRM &… PR Newswire Feb 28, 2022 GoTech Roofing, one of the fastest-growing roofing companies on the East Coast, announced today that they had achieved over 300%…
Glia Continues Rapid Growth in 2021, Doubling Customer Base, Employee Headcount and Strategic… PR Newswire Feb 1, 2022 Emerges as Digital Customer Service (DCS) leader, earning industry awards, analyst accolades and praise for category-defining book…