eGain Releases “Knowledge Management For Dummies, eGain Special Edition” with John Wiley & Sons
eGain Corporation, the leading knowledge platform for customer engagement announced the release of “Knowledge Management For…
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eGain Corporation
eGain Delivers Instant Answers™ with Generative AI, Driving Knowledge Automation
eGain Corporation, a leading knowledge platform for enterprises, announced the general availability of eGain Instant Answers™, a…
Contact Center Agents Struggle with Traditional Desktop tools to Handle Customer Queries, Survey…
BenchmarkPortal’s one-of-a-kind agent experience survey, sponsored by eGain, reveals that contact center agents continue to get…
eGain to Showcase Financial Coaching Automation Solution at CUNA GAC 2022
eGain Corporation, a leading customer engagement automation provider, announced it will showcase its AI solution for automated…