SuccessKPI Insight and Action Platform Available on Genesys® AppFoundry
AI-driven Contact Center platform combines with Genesys customer experience platform to deliver an unprecedented understanding of…
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Genesys Cloud CX
Genesys Named a Leader in Journey Orchestration Platforms Report
Company provides real-time journey analytics, data management and orchestration capabilities that enable businesses to optimize…
Cogito Releases New Product Capabilities and Integrations to Create the Connected Contact Center…
The enhancements and improved platform flexibility enable leading organizations to deliver enhanced customer experience and…
Startek® Partners with Genesys® for Advanced Experience Orchestration Capabilities
Startek®, a global customer experience (CX) solutions provider, announced that it has partnered with Genesys®, a leader in cloud…
Genesys Unveils Customer Journeys for the Experience Era
In-depth customer journey analytics enables businesses to visualize insights and action empathy for improved experience…
Balto Real-Time Guidance Now Available as Premium App on Genesys AppFoundry
AI-powered conversation excellence platform combines with Genesys customer experience platform to give customers the ability to…