NICE

NICE announced the launch of new industry-leading WFM capabilities, enabling organizations to effortlessly manage their front and…

NICE announced it has received Frost & Sullivan’s 2024 Best Practices New Product Innovation Award for its ongoing…

Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience, announces…

NICE announced that it has been named a Leader in the 2024 Aragon Research Globe for Conversational AI in the Intelligent Contact…

NICE announced the next generation of Enlighten Copilot designed specifically for supervisors and CX decision-makers powered by…

NICE unveiled NICE Enlighten XM, the latest advancement to NICE’s CX AI solution, Enlighten, that leverages large language models’…

NICE announced that NICE Enlighten AutoSummary was named a winner in the 2024 BIG Innovation Awards presented by the Business…

NICE has announced that iQor, a managed services provider of customer engagement and technology-enabled business processing…

NICE announced that it has launched a second CXone Cloud Region in Japan. This presents a unique and critical functionality…

NICE, announced the closing of the acquisition of LiveVox . The combination of NICE’s market leading platform CXone, with…