NICE

Contact center agents often juggle between multiple screens while handling live customer interactions. This not only introduces…

NICE announced the launch of the 2023 CXone Fall Release, expanding AI and automation and increasing openness across the CXone…

NICE announced that it has been named a Leader in Omdia Customer Engagement Platforms, 2023–24 research report, out of 14 vendors…

NICE Actimize, a NICE business, has been recognized by Chartis Research as a Category Leader in KYC solutions in its recently…

NICE announced that it has been recognized as the outright Technology Leader in the Quadrant Knowledge Solutions (QKS) 2023 SPARK…

NICE announced that it has been named a winner with MoneyGram International in the Ventana Research 16th Annual Digital Leadership…

Cyara, the creator and leader of the AI-Powered Customer Experience (CX) Assurance category,  announced that its offerings are now…

NICE announced that limango, a leading German online retailer for families, has selected NICE CXone to migrate its contact center…

CallMiner, the leading provider of conversation intelligence to drive business performance improvement, has announced new and…

NICE announced that it has been recognized by destinationCRM’s 2023 CRM Industry Leadership Awards as a top five finalist across…