NICE Advances AI-Driven Customer Experience with 2023 CXone Fall Release News Desk Dec 21, 2023 NICE announced the launch of the 2023 CXone Fall Release, expanding AI and automation and increasing openness across the CXone…
NICE Named a Leader in Customer Engagement Platforms by Top Analyst Firm Highlighting CXone’s… News Desk Dec 15, 2023 NICE announced that it has been named a Leader in Omdia Customer Engagement Platforms, 2023–24 research report, out of 14 vendors…
NICE Actimize Recognized as Category Leader in the Chartis KYC Data and Solutions 2023 Market Update… News Desk Dec 12, 2023 NICE Actimize, a NICE business, has been recognized by Chartis Research as a Category Leader in KYC solutions in its recently…
NICE Named the Outright Leader in the 2023 SPARK Matrix™ With Leading CX AI for Customer Journey… News Desk Dec 7, 2023 NICE announced that it has been recognized as the outright Technology Leader in the Quadrant Knowledge Solutions (QKS) 2023 SPARK…
NICE and MoneyGram Named Winners for Customer Experience Category In Ventana Research’s 16th Annual… News Desk Dec 6, 2023 NICE announced that it has been named a winner with MoneyGram International in the Ventana Research 16th Annual Digital Leadership…
Cyara Announces NICE CXexchange Marketplace Availability News Desk Dec 1, 2023 Cyara, the creator and leader of the AI-Powered Customer Experience (CX) Assurance category, announced that its offerings are now…
Limango Selects NICE CXone to Elevate their CX Operation to the Cloud News Desk Nov 21, 2023 NICE announced that limango, a leading German online retailer for families, has selected NICE CXone to migrate its contact center…
CallMiner Advances AI-Powered Conversation Intelligence Platform with New and Enhanced Capabilities News Desk Nov 8, 2023 CallMiner, the leading provider of conversation intelligence to drive business performance improvement, has announced new and…
NICE Positioned As Industry Leader Across All Three Contact Center Categories in destinationCRM’s… News Desk Oct 27, 2023 NICE announced that it has been recognized by destinationCRM’s 2023 CRM Industry Leadership Awards as a top five finalist across…
Hastings Direct Standardizes CX Operations on CXone and Boosts Agent Productivity and Engagement News Desk Oct 25, 2023 NICE announced that Hastings Direct has found great success migrating to the cloud by implementing NICE CXone to streamline and…