New Qualtrics Quality Management Improves Contact Center Performance and Agent Retention Business Wire Jun 22, 2022 Industry-leading text analytics uncover the agent behaviors that most impact customer satisfaction and loyalty A majority of…
Qualtrics goes live on AWS Cloud Infrastructure in Japan Business Wire Jun 21, 2022 Organizations across Japan will now be able to access the Qualtrics XM/OS platform locally via data center in the AWS Asia Pacific…
Feelings are Number One Driver of Consumer Loyalty, Qualtrics Research Finds Business Wire Jun 13, 2022 Customers who were delighted were 10 times more likely to recommend a brand than those who felt upset When it comes to loyalty,…
For Employees, Shared Values Matter More Than Policy Positions, Qualtrics Research Shows Business Wire Jun 3, 2022 New Qualtrics research shows that while people want to hear from their employers on workplace issues, they most crave alignment on…
Qualtrics Selected by Shiseido Group for Global Employee Experience Program Business Wire May 31, 2022 Leading cosmetic company will use Qualtrics to capture and respond to ongoing feedback from its 46,000-strong global team…
New Qualtrics Community Pulse Helps Local Government Leaders Engage Residents in Empathetic,… Business Wire May 20, 2022 Qualtrics , the leader and creator of the experience management (XM) category, announced Community Pulse, a new way for state and…
Qualtrics to go live on Amazon Web Services Cloud Infrastructure in the UK Chandni Maske May 13, 2022 Qualtrics UK customers will be able to access the Qualtrics XM/OS platform locally via data centre in the AWS London Region…
Qualtrics and SAP Partner to Bring More Empathy to the Contact Center Business Wire May 11, 2022 Integration brings advanced speech and text analytics into an intelligent, connected customer service platform to help…
Leading Companies Choose Qualtrics to Deliver Great Customer Experiences During An Uncertain Time Business Wire May 6, 2022 Companies across industries around the globe increase their investment in customer experiences amid a challenging business…
Qualtrics X4 is Now Live on XM+ Business Wire Apr 28, 2022 The world's largest experience management event is now fully digital on Qualtrics’ new XM+ streaming service Hear from a…