Future of AI in Customer Service: What to Expect?
Customer service refers to the support and advice offered by a company to its customers before and after they purchase or use a…
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Virtual Assistants
Spitch Announces New Release of Omnichannel Conversational AI Platform
Spitch.ai, global leader in conversational AI solutions, announced updates to the company's Omnichannel conversational AI…
New Research Underscores Need for Digital-First Engagement as Airline Passengers Navigate More…
Airline flight volumes are down, but airline customer communication is at an all-time high due to issues of flight cancellations,…