OSG, a pioneer in Customer Communications Management (CCM), revealed the introduction of its innovative OSG JourneyConnect Suite of Communication Solutions. This state-of-the-art suite is created to transform the way businesses interact with their clients through a frictionless, digitally native, multichannel approach.
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The OSG JourneyConnect Suite features a wide range of communication solutions and services, incorporating print and digital channels. The key focus is to ensure companies can reach clients wherever they are, offering a uniform and interactive experience throughout all touchpoints thereby servicing the client at the point of need.
What makes the OSG JourneyConnect Suite stand apart is the inclusion of Predefined Journeys—a sequence of preset communications developed to offer communications for standard journeys throughout various industries, and revolutionize transactional touchpoints into native digital experiences.
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