Nextiva and Five9 Partnership Gains Momentum Driven by Strong Demand to Connect Customer Touch…
Nextiva also named Breakthrough Partner of the Year by Five9 at annual CX Summit
Nextiva, a leading cloud communications…
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Customer Experience
GuideCX, the Leader in Customer Onboarding Software, Raises $25M in Series B Funding
This funding will help propel GuideCX forward to enhance the customer engagement experience for companies all over the world with…
NICE Expands Partnership with Google, Adding CXone to the Chrome Enterprise Recommended Program
NICE announces CXone compatibility with the Chrome OS ecosystem
NICE announced the expansion of its partnership with Google and…
Techy Launches Five Techy Cafes. Giving New Customers the Greatest Customer Service Experience
Techy Cafes' new store openings will take its customer service experience to a new peak. The innovative repair and technology…
LogMeIn Rebrands as GoTo with a New Application Combining Support and Communications Solutions, New…
Launch follows strong growth and deepened commitment to global expansion and partners
LogMeIn, Inc., a recognized leader in…
Mspark Promotes Kevin Phillips to Vice President of Customer Experience & Creative Operations
Mspark, a marketing services company that specializes in activating consumers for both national and local B2C businesses…
From Customer Experience to Citizen Experience: Global Havas Study Uncovers Shift in Demand
The X Index, Havas CX’s proprietary barometer of customer experience efficiency, shows CX is most meaningful when it combines the…
NICE CXone Selected by Leading Australian Vocational Education Provider to Digitally Transform its…
Wodonga TAFE achieves greater scalability and flexibility for remote working with NICE’s market-leading CXone cloud platform…
Apple Rose Beauty Increased Online Sales 300% by Implementing ActiveCampaign CXA
Skincare company, founded to employ survivors of human trafficking, experienced significant growth using CXA and is featured in…
EngageSmart Appoints Kevin O’Brien as President, Enterprise Solutions
EngageSmart, Inc., a leading provider of vertically tailored customer engagement software and integrated payments solutions, has…