Customer Experience

Peak CX-AI leverages natural language capabilities in Amazon Lex to deliver enhanced customer service and positions Apex Systems…

Cognigy, a global leader in AI-driven customer service automation, has announced a strategic partnership with TeKnowledge, a…

Gupshup, a global leader in Conversational AI, announced it has raised over $60 million in a new funding round comprising both…

Iterable, the AI-powered customer communication platform, announced an expansion of its strategic partnership with Movable Ink,…

Connecting the Snowflake AI Data Cloud With Bloomreach’s Autonomous Marketing, Businesses Can Centralize and Activate Data…

Sinch AB, which is pioneering the way the world communicates through its Customer Communications Cloud, announced its…

Sendbird, the AI customer experience platform trusted by the world's largest brands, announced the appointment of Charles Studt to…

Appian, announced the appointment of David Crozier to the position of Chief Marketing Officer, effective July 21, 2025. He will…

boost.ai, a leading developer of AI agents for regulated enterprises, announced that it is now available in AWS Marketplace, …

Crescendo, the AI-native platform built for outcomes and one of the fastest-growing customer experience (CX) companies to-date,…