Customer Experience

Thoma Bravo, a leading software investment firm, announced that it has entered into a definitive agreement to purchase Verint…

Bright Pattern, the leading provider of AI-powered omnichannel contact center solutions, and Voxtron, a pioneer of communication…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Wunderkind, a leading AI decisioning platform specializing in identity resolution and cross-channel personalization, announced the…

Cortico-X and The DRG merge to unite experience strategy with customer insights, delivering human-centered solutions for faster,…

Procedureflow, a leading knowledge management software, announced a strategic partnership with Laivly, a leader in artificial…

Salesforce has announced the launch of Zero Copy Data Sharing, a groundbreaking approach that enables enterprises to activate data…

Gainsight, the retention engine powering the world’s most customer-centric companies, announced the promotion of Chuck Ganapathi…

Cognigy, a global leader in AI-powered customer service solutions, announced that the company has been named a Leader in the…

New innovations across the 8x8 Platform for CX help businesses respond in real time, personalize service at scale, and deliver…