Customer Experience

Quadient, a global automation platform powering secure and sustainable business connections, announced the launch in Europe of…

Optimizely, the leading digital experience platform (DXP) provider, announced it has been named a Leader in The Forrester Wave™:…

Wix.com Ltd., the leading SaaS website builder platform globally, announced the launch of the AI Site-Chat - designed to serve as…

On December 10, 2024, Cyara, a leader in AI-powered Customer Experience (CX) transformation, introduced DART AI, a new AI…

Five9, provider of the Intelligent CX Platform, announced the latest release of the Microsoft Teams UC Integration with…

Bridgeline Digital, Inc., a provider of AI-driven marketing technology, will enhance HawkSearch by integrating keyword and concept…

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced it is a recipient of a 2024 Geography and Global…

Five9, provider of the Intelligent CX Platform, announced that it has appointed Sagar Gupta, a Portfolio Manager at Anson Funds,…

Customer journey orchestration (CJO) is a powerful strategy that helps businesses create personalized experiences for their…

Smart Communications™, a leading technology company focused on transforming customer conversations, announced that it has been…