Customer Experience

Customer AI Agents help marketing teams launch 10X more personalization experiments and auto-optimize to customer outcomes.…

Appcues, the leading platform for product adoption and user engagement, announced the appointment of Ryan Barry as the company's…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Nextech3D.AI, a leading technology company specializing in AI-powered 3D modeling, augmented reality, and immersive experiences,…

Braze, the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, announced that it has entered…

Observe.AI has launched VoiceAI agents, designed to automate a wide range of customer interactions within contact centers, from…

Zendesk, a leader in Agentic AI-powered service, unveiled its groundbreaking Zendesk Resolution Platform at its annual Relate…

Forethought, a leader in agentic AI for customer support, has launched Forethought Voice, expanding its multi-agent, multi-channel…

Centrical, the leading AI Performance Experience Platform for frontline employees, announced the appointment of Michael Ciancio as…

The decorating merchant is one of the loyalty programme’s longest-standing partners  Nectar360 is celebrating 20 years in…