Customer Experience

Alpine IQ, an innovator in customer data, loyalty, and marketing solutions, has partnered with Adentro, a leader in foot traffic…

On November 18, 2024, Mitel, a global leader in business communications, introduced Mitel CX, its innovative AI-driven customer…

Kaon Interactive, a leader in interactive sales and marketing applications, is proud to be included in the prestigious Aragon…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Five9, provider of the Intelligent CX Platform, announced the expansion of its Five9 Genius AI suite with the launch of Five9 AI…

Bucher + Suter, a leader in contact center solutions, has announced a partnership with Upstream Works, a provider of omnichannel…

Celebrus, a leader in first-party data capture and identity resolution, and Optimizely, the leading digital experience platform…

ServiceNow, the AI platform for business transformation, and Five9, provider of the Intelligent CX Platform, announced an…

On November 12, 2024, Dialpad launched Dialpad Support, a next-generation AI-powered contact center solution designed to enhance…

On November 12, 2024, Natterbox, a leader in cloud contact center solutions, announced the launch of AI Assist, a new feature…