Customer Experience

EngageLab, a top company in AI customer engagement and marketing tech, has launched LiveDesk. This next-gen platform focuses on…

Tealium  announced its new integration capability with Amazon Connect, allowing global brands to power AI-driven, personalized…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Kustomer has launched two new tools: the AI Automation Assistant and the AI Observability Assistant. These tools assist CX teams…

Vonage, a part of Ericsson announced the availability of its enterprise software solutions in AWS Marketplace, including Vonage…

Zendesk has a new Strategic Collaboration Agreement (SCA) with Amazon Web Services. This enhances AI innovations in contact…

Braze, the comprehensive customer engagement platform that empowers brands to Be Absolutely Engaging™, announced that BrazeAI…

SharpenCX, a leader in AI-driven contact center solutions, announced its merger with Ytel, a California-based provider of cloud…

Cloud-services giant Amazon Web Services (AWS) this week announced a new feature for Amazon Connect: AI-powered predictive…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…