Customer Experience

Craig Pratt, Former Worldwide VP of Sales Initiatives for ServiceNow and Former Senior Director of Worldwide BRS Sales Strategy…

Former Pegasystems executive brings go-to-market leadership experience from Microsoft, Salesforce, and IBM Seismic, the global…

NICE’s end-to-end integrated contact center platform, CXone, delivers proven business success and is highly ranked by customers…

Salsify, the Commerce Experience Management (CommerceXM) platform empowering brand manufacturers, distributors, and retailers to…

iQmetrix, North America’s leading provider of telecom retail management software, has announced that it has entered into a…

Verint®, The Customer Engagement Company, announced that it has received top scores in multiple customer satisfaction categories…

AI-powered recommendations increase Black Friday new user order rates by 150% compared to the previous period Algolia, the…

CommX Was Founded by Bloomreach, Fast, Mirakl, ShipBob, and Sinch, and is Fueled by Insights From CommerceNext Leading…

ChurnZero named one of the best places to work based on growth, reputation, and employee satisfaction ChurnZero, a leading…

- 88% of respondents consider delivering an outstanding customer experience (CX) an important goal with 38% expecting top-line…