Customer Experience

Anodot enables Cellcom to identify and remediate network issues before they impact the customer experience while improving…

Swirl announces integration with Shopify to enable live commerce. Shopify sellers can now create shoppable videos and use live…

And let the Party begin! eComchain, a unique cloud-based ecommerce model that combines B2B and B2C ecommerce stores, is proud to…

Red Pocket & Vonage jointly launch groundbreaking mobile and business phone bundle Red Pocket Mobile, an increasingly popular…

Unanet, the leading provider of project-based ERP and CRM for the government contractor (GovCon) and architecture, engineering,…

Refreshed visual identity symbolizes aspiration to become the premier utility for everyone Entergy revealed its new corporate…

Impartner, the world's most complete channel management platform and Partner Relationship Management (PRM) provider, announced the…

Sprinklr and Deloitte expand partnership into Asia-Pacific Sprinklr will seek to enhance Deloitte’s digital customer…

The global contact center outsourcing services industry grew 15% between 2020 and 2021. Lockdowns and social distancing made it…

CobbleStone Software, a leading contract management software provider, received the highest score possible in the Contract Process…