Customer Experience

First Duet in the contact center space enables enterprise customers to unbundle telephony and enjoy cloud-based flexibility,…

OneNeck IT Solutions, a national IT solutions provider, announced that it has achieved the Cisco Customer Experience…

Users cite Observe.AI as Easiest Setup and Fastest Implementation, Easiest to Use, and Easiest to do Business With Observe.AI,…

Enhancing OMO shopping and customer engagement with data solutions Kyocera Corporation and TSI HOLDINGS CO., LTD. are…

An independent babywear business in Australia, Purebaby has announced that the power of cross-channel customer engagement…

With the combination of customer experience insights and journey orchestration, organizations can have a single view of the…

CCaaS Innovator Introduces Online Purchasing, Pay-as-you-go Pricing, Bring-your-own-carrier, and $39 SMB Promotion UJET Inc.,…

Metaverse Shopping Company raises $50k+ in the first week Valorabien, the one-stop-app integrating the world’s main markets for…

The leader in customer experience automation (CXA) achieves strong momentum into Q1 2022 with positive customer satisfaction, new…

New product that assures reliable customer experience while driving significant cost savings, increasing efficiency and reducing…