Customer Experience

Yext, Inc, the leading digital presence platform for multi-location brands, announced that it has entered into a definitive…

Tethr, a leading provider of AI-powered conversation intelligence software, and Awaken Intelligence Ltd., a contact center…

USA Kantar, the world’s leading marketing data and analytics company and QuestionPro, a global leader in survey and research, data…

TTEC Holdings, Inc, a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions…

Five9, provider of the Intelligent CX Platform, announced its Workforce Engagement Management (WEM) solution has been awarded…

Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365…

LivePerson, the enterprise leader in digital customer conversations, has been recognized as a Representative Vendor in the Gartner…

Five9, provider of the Intelligent CX Platform, announced the next step in its collaboration with Salesforce focused on delivering…

Algolia, the world's only end-to-end AI Search solution, unveiled AI Personalization. Algolia’s AI Personalization will equip…

Sprinklr, the unified customer experience management platform for modern enterprises, announced the appointment of Trac Pham as…