Customer Experience

AnswerLab, the leader in defining the next generation of customer-centric brand experiences, announces the appointment of Megan…

QuestionPro, a global leader in online survey and research services and Thematic, a leader in AI-driven customer feedback…

Partnership with global travel loyalty programme means Nectar members will soon be able to use and earn Nectar points on hotel and…

On November 11, 2024, Mitel, a leader in business communications, expanded its partnership with Talkative, an AI customer service…

ArpuPlus proudly announces the launch of "CloudCom," a UAE based cutting-edge company offering enterprise communication solutions,…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

8x8, Inc., a leading business communications, CX, and Communications Platform as a Service provider, announced recent innovations…

CustomerGauge, the leading Consumer Packaged Goods (CPG) customer experience (CX) solution, announced the appointment of Adam Clay…

Gainsight, the world’s leading Customer Success platform, announced it has been named by Gartner as a Leader in the first-ever…

The Northridge Group, an award-winning, women-owned management consulting firm with deep expertise in contact center operations,…