Customer Experience

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

We are thrilled to announce that LiveX AI Agent and ChurnControl are now available on Google Cloud Marketplace after graduating…

On December 4, 2024, Verint, The CX Automation Company, announced the launch of its new CX/EX Scoring Bot on the Verint Open…

Omilia, a market leader in enterprise Conversational Artificial Intelligence (CAI), announced its recognition in the 2024 Gartner…

DAS Technology, automotive’s leading consumer engagement SaaS AI technology company, with the industry’s first and largest…

Anywhere365®, a global pioneer and innovator in AI-first customer experience solutions announced the acquisition of Tendfor AB…

Kaltura, the Video Experience Cloud, announced the beta launch of Kaltura Work Genie, an AI-powered agent that delivers…

On December 2, 2024, TaskUs, Inc., a leading provider of outsourced digital services and next-generation customer experience for…

Zilliant, the leader in pricing lifecycle management, announced it has expanded its leadership team by naming Lauren van Heerden…

Freshworks Inc. announced Srinivasan Raghavan as its new Chief Product Officer (CPO) with over two decades of leadership…