Forrester announces full schedule for CX Summit EMEA 2024 News Desk Apr 30, 2024 Forrester announced the full schedule for its CX Summit EMEA to be held in London (and streamed) June 24-26, 2024. Today,…
Parloa Raises $66 Million to Scale and Expand AI-Powered Customer Service Platform News Desk Apr 30, 2024 Parloa was founded in 2018 by Malte Kosub and Stefan Oswald in Berlin, Germany to harness the power of AI to revolutionize…
Digitas Unveils New Generative AI Platform – Digitas AI News Desk Apr 29, 2024 Digitas, the Networked Experience agency, has unveiled Digitas AI, a groundbreaking Generative AI operating system and a suite of…
MarTech360’S Weekly News Roundup With Salesforce, Reddit, Adludio, Recurly, Anteriad And More! News Desk Apr 26, 2024 Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…
8×8’s Latest Platform Innovations Enable Organizations to Bridge Customer Experience Gaps and… News Desk Apr 26, 2024 8x8, Inc, a leading integrated cloud contact center and unified communications platform provider, highlighted the latest…
Cyara Receives 2024 CUSTOMER Magazine Voice Technology Excellence Award News Desk Apr 26, 2024 Cyara announced that TMC, a global, integrated media company, has named the AI-powered CX Assurance Platform as a 2024 CUSTOMER …
Broadvoice Wins 2024 Bronze Stevie Award for Excellence in Customer Service News Desk Apr 26, 2024 Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and…
Frontegg Supports Rapidly Growing Client Base, Appointing Oren Yaqobi as VP of Customer Success News Desk Apr 26, 2024 Frontegg, a premier customer identity and access management (CIAM) platform, is excited to announce the appointment of Oren Yaqobi…
evaluagentCX helps contact centers ditch unreliable customer surveys with AI-powered NPS News Desk Apr 25, 2024 evaluagent, a global leader in contact center quality assurance and performance improvement software, is pleased to announce a…
Nextiva Appoints Scott Forbush as Channel Chief News Desk Apr 25, 2024 Nextiva, a leading AI-powered customer experience platform for businesses of all sizes, announces the promotion of Scott Forbush…