Customer Experience

ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including several Fortune 100…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Ignis leverages agentic frameworks and strategic partnerships to drive innovation and help businesses realize the full potential…

Crescendo, pioneers of Augmented AI, announced that it has expanded its fully managed augmented AI platform with new agentic AI…

Qualtrics, the leader and creator of the experience management (XM) category, launched Qualtrics Edge™, a powerful new market…

Agreement Expands RCS Coverage Across the U.S., Enabling Businesses to Launch RCS for Business to Verizon Subscribers Sinch,…

FrontLogix brings exceptional WFM expertise, offering a premium white-glove service approach. Comprehensive consulting services…

UserTesting, a leading provider of human insights for enterprises, has been awarded U.S. Patent No. 12,242,515 B2 for its…

Sinch, which is pioneering the way the world communicates through its Digital Customer Communications Cloud, has been named 2025…

eGain, the leader in AI Knowledge Management, announced the launch of eGain AI Agent for Contact Center, a groundbreaking solution…