Customer Experience

TTEC Holdings, Inc, a leading global CX (customer experience) and AI technology and services innovator and Bright Software, Inc.,…

Scorebuddy, the market-leading contact center quality assurance (QA) platform, announced a strategic partnership with Moveo.AI, a…

Venke Sharma bids farewell to The Walt Disney Company following a nine-year tenure, notably serving as the executive…

Glance and EDCi proudly announce their strategic partnership, solidifying their mutual commitment to delivering outcome-driven,…

Webflow announced the acquisition of Intellimize, a website personalization and conversion rate optimization platform that…

Genpact, a global professional services and solutions firm delivering outcomes that shape the future, announced it has earned the…

Genesys, a global cloud leader in AI-powered experience orchestration, announced Xperience 2024, the customer experience (CX)…

Startek, a global customer experience (CX) solutions provider, was honored as a Bronze Stevie Award winner in the prestigious 2024…

IntelePeer, a leading AI-powered Communications Automation Platform provider, has integrated with Microsoft Azure OpenAI Service…

Kore.ai, a leader in enterprise conversational and generative AI platform technology, announced the release of the Kore.ai…