Customer Experience

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Verint, The CX Automation Company™, announced a Fortune 500 company has selected the company to deploy artificial intelligence…

Nectar Services Corp. announced its Digital Experience Platform and CX Assurance tools are now available on the Genesys…

Five9, provider of the leading Intelligent CX platform, announced its sponsorship of Customer Contact Week (CCW) Las Vegas, the…

Avaya, a global leader in customer experience and communications solutions, announced that it has acquired Edify. This acquisition…

Intradiem, the leading provider of contact center automation solutions for customer service teams, proudly announces its gold…

Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announced it is scaling its…

Gupshup, the leading Conversation Cloud, announced the appointment of Salim Ali as Chief Marketing Officer (CMO). Based in Silicon…

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises begins its CXUnifiers 2024…

Glance, a leading provider of customer engagement solutions, is excited to announce its participation in Genesys Xperience, taking…