WPP Expands into End-to-End Ecommerce with the Launch of ‘Everymile’
WPP launches ‘Everymile’ – expanding its offer with a new fully managed service that will provide brands with an outsourced…
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Customer Experience
Localz Appoint ex-Verizon Connect MP as its New Sales Director
Localz, leading experts in last mile customer engagement, location and messaging technology, has announced the appointment of Dean…
New Qualtrics and UPS Alliance Helps Small and Midsized Businesses Improve Their Customer…
Qualtrics’ Delighted is the first experience management solution available in the UPS® Digital Connections program
Collaboration…
Sprinklr Launches Voice Integration With Amazon Connect to Unify the Contact Center
With Sprinklr Modern Care and Amazon Connect, brands can integrate contact center operations to create better customer experiences…
ServiceMax Asset 360 for Salesforce Expands Beyond Operational Field Service with New Features To…
ServiceMax, a leader in asset-centric field service management, announced that it has released new features for Asset 360 for…
Agentz Partners with Duda Marketplace to Facilitate Automated Communication Between SMBs and Their…
The partnership will enable Agentz to provide best-in-class conversational AI communication assistance to Duda customers…
Messagepoint Recognized as 2022 SPARK Matrix Technology Leader in Customer Communications Management…
Messagepoint has been named a 2022 SPARK Matrix™ Customer Communications Management (CCM) Technology Leader by global research and…
Nayax Provides Today Preliminary KPI Data
Plans to Announce First Quarter 2022 Financial Results on Thursday May 19, 2022
Conference Call to be held on the same day at …
Five9 and Deloitte Canada Team Up to Deliver Cloud-Based Contact Center Solutions to the Canadian…
The strategic agreement builds upon investments Five9 has made to support its rapidly growing Canadian market and to deliver an…
DecisionLink Accelerates Time to Value for Companies Adopting Customer Value Management
DecisionLink, the leader in secure, SaaS-based Customer Value Management solutions that simplify and automate business value…