Blue Triangle Now Available in AWS Marketplace
New offering links the end-user experience with business outcomes to quantify the impact of online performance
Blue Triangle, a…
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Customer Experience
For iSportsman ARX, Live Support is the Core of Good Customer Service
iSportsman ARX is being brought to you by the company that has been recognized for its ability to respond to ever-changing…
Talkdesk Introduces the Third, First-of-Its-Kind Industry-Specific Experience Cloud: Talkdesk…
CX solution purpose-built to unify the customer journey across policy servicing, claims, and new business
Guidewire…
Netformx Partners with Taleka on Customer Success
Taleka consulting services and Netformx LifecycleXpert enable Cisco Partners to Maximize LCI Rewards
Netformx® (An Orchestra…
Contract Lifecycle Management Platform IntelAgree Joins Cloud Security Alliance
IntelAgree, an AI-based, end-to-end contract lifecycle management (CLM) platform, announced that it has joined the Cloud Security…
Replicant Raises $78 Million in Series B Funding to Automate Customer Service
Leader in Contact Center Automation Set for Further Expansion After Growing More Than 3X in the Past Year
Replicant, the…
Hertz Selects AWS to Accelerate Digital Customer Experience and Sustainable Mobility
Hertz announced a collaboration with Amazon Web Services, Inc. to modernize and digitize the Hertz customer experience and key…
WPP Expands into End-to-End Ecommerce with the Launch of ‘Everymile’
WPP launches ‘Everymile’ – expanding its offer with a new fully managed service that will provide brands with an outsourced…
Localz Appoint ex-Verizon Connect MP as its New Sales Director
Localz, leading experts in last mile customer engagement, location and messaging technology, has announced the appointment of Dean…
New Qualtrics and UPS Alliance Helps Small and Midsized Businesses Improve Their Customer…
Qualtrics’ Delighted is the first experience management solution available in the UPS® Digital Connections program
Collaboration…