Customer Experience

Amsive, a leading data-centric omnichannel marketing agency, announced that it has acquired Genesis Direct, a data-driven direct…

 ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced…

Customer experience pro Joan Smith leads Protiviti Digital Global consulting firm Protiviti has launched a new offering, …

New integration to greatly improve customer experience Raydiant's recent acquisition of Sightcorp, the anonymous audience…

BMC Helix platform deployed on Oracle Exadata Cloud Service to deliver substantial performance improvements for customers BMC,…

Webhelp, a leading global provider of customer experience (CX) and business solutions, has rolled-out Webhelp Anywhere; a…

Survey results from Attentive point to a future of conversational commerce supporting the entire customer buying experience  A…

NOW Insurance has been recognized by Celent as a winner of a Model Insurer award for Customer Experience Transformation. Celent is…

Team Leaders Across the Entire Organization Now Have Cost Effective and Easy to Deploy Access to Consistent, Collaborative…

Webhelp, a leading global provider of customer experience (CX) and business solutions, has rolled-out Webhelp Anywhere; a…