Acqueon Announces Significant Enhancements to Leading Agent Workspace Solution
Acqueon announced multiple enhancements to its leading sales, collections, and proactive service agent desktop solution, Acqueon…
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Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker…
Amazon Web Services, Inc, an Amazon.com, Inc. company announced new generative AI capabilities in Amazon Connect, AWS’s cloud…
Vyopta Introduces New Agent for Enhanced Monitoring and Analytics of Microsoft Teams and Zoom Rooms
Vyopta, a global leader in digital collaboration and experience optimization, announces the launch of its new agent for Microsoft…
RudderStack unveils Profiles in partnership with AWS, enabling companies to drive better business…
RudderStack, the leading warehouse native customer data platform, announced the release of RudderStack Profiles for AWS Redshift…
Freshworks Appoints Mika Yamamoto as Chief Customer and Marketing Officer
Freshworks Inc. announced the appointment of Mika Yamamoto as the company’s Chief Customer and Marketing Officer. She will be…
Cyara Strengthens AI-based Chatbot Optimization Capabilities with Acquisition of QBox
Cyara, the leading AI-powered Customer Experience (CX) Assurance Platform provider, announced its acquisition of industry-leading…
Bloomreach Powers the Next Generation of Search Experiences With the Launch of Three New Features
Bloomreach, the platform fueling limitless e-commerce experiences, announced three features from Bloomreach Discovery that will…
Organizations Are Prioritizing High-Quality Data to Respond to Market Disruptors
Over the next year, market disruptions, including advancement in artificial intelligence (AI), rising operational costs, depleting…
Panaya Launches Industry-First Smart AI Kit for Accelerating and Driving Cost Savings in SAP S/4HANA…
Panaya, the leader in SaaS-based Change Intelligence and Testing for ERP, CRM, and Enterprise Cloud Applications, announced its…
Nectar360 and American Express renew longstanding co-branded credit card partnership
Nectar360, which owns and operates Nectar, the UK’s largest loyalty coalition programme, today announces the renewal of its…