Thrio CCaaS Platform Honored for their Exceptional Innovation and Commitment to Improving the Customer Experience
Thrio announced today that TMC, a global, integrated media company, has named Thrio CCaaS Platform as a 2022 CUSTOMER magazine Voice Technology Excellence Award winner.
“We are very pleased to be recognized by CUSTOMER magazine for this coveted CCaaS product innovation award,” said Lance Fried, CMO of Thrio. “Our innovation commitment stems from our philosophical approach to constantly add features to the platform that helps enterprises stay at the heart of the customer experience,” continued Fried.
The CUSTOMER Voice Technology Excellence Awards recognize vendors that are emerging as the true leaders in this evolving Voice Technology trend. The winning solutions provide speech and analytics engines, IVR and self-service solutions including chatbots, headphones, and voice-activated applications and services that maximize on NLP, NLU, NLG and AI and more.
“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor Thrio with a Voice Technology Excellence Award,” said Rich Tehrani, CEO, TMC. “Its CCaaS Platform has proven deserving of this elite status and I look forward to continued innovation from Thrio in 2022 and beyond.”
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