Premier CX, a UK leader in customer experience innovation, and CommBox, a global provider of AI-driven customer engagement technology, have jointly introduced JourneyHub™-a new service designed to modernize and streamline recruitment communication by connecting with candidates across any channel.
JourneyHub™ combines CommBox’s excellent customer engagement tools with Premier CX’s smooth candidate experiences. The solution works smoothly with leading Applicant Tracking Systems (ATS). Recruiters can reach out to candidates using WhatsApp, SMS, email, voice calls, and other digital channels. The platform offers personalized, automated communication that works in real-time. It’s designed to meet the unique needs of each organization and its hiring process.
“JourneyHub™ is about making recruitment communication smarter, faster, and more human,” said Anthony Buxton, CEO of Premier CX. “By combining our deep understanding of customer experience with CommBox’s unified, advanced AI and CX capabilities, we’re helping hiring teams reduce friction, fill vacancies faster and deliver an exceptional candidate experience.”
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The partnership shows a shared commitment to improving recruitment. They aim to blend technology for better efficiency with a personal touch. JourneyHub™ helps organizations connect with candidates in the AI era. It provides quick updates, answers questions anytime, and makes hiring smoother.
Dvir Hoffman, CEO of CommBox, added: “We’re thrilled to partner with Premier CX to bring JourneyHub™ to market. This collaboration sets a new standard for recruitment communication – blending automation with personalization to deliver instant communication expected in our AI-era where candidates can ask any question and get instant, current answers on their preferred channel, 24/7.”
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