Dialpad and TD SYNNEX Partner to Bring Agentic AI Communications to Global Markets

Dialpad, a leader in AI-fueled business communication and agentic AI technology, has forged a new distribution agreement with TD SYNNEX, a world-leading technology solutions aggregator and distributor. Therefore, this new partnership will allow Dialpad to penetrate deeper into new markets owing to TD SYNNEX’s large ecosystem of certified technology partners, which will resell and deliver UCaaS, CCaaS, as well as agentic AI, to businesses across the globe.

The partnership is advantageous to the TD SYNNEX partner as it allows them to take advantage of Dialpad’s AI-first communications platform, designed to enable a simplified way for an organization to communicate, cohesively work, and, in turn, interact with its customers. The partnership also gives them an opportunity to enable their users to take advantage of Dialpad’s AI-first features to boost the ability to automate interactions with the customer.

“Partnering with TD SYNNEX allows us to rapidly extend the power of Agentic AI to partners and businesses in new markets,” said Dana Dempsey, RVP, Partner Sales at Dialpad. “TD SYNNEX has long been at the center of the technology ecosystem, helping partners deliver transformational solutions to their customers. Together, we’re making it easier for organizations everywhere to modernize their communications stack and elevate every customer interaction through AI.”

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Thus, the global partner network and enablement assets of TD SYNNEX enable the partnership to strengthen Dialpad’s market positions in the market relative to its capability to expand globally. At the same time, the partnership allows TD SYNNEX to add another dimension to its already leading edge-to-cloud platform to include AI-powered unified communications and collaboration from Dialpad to enable partners to meet the evolving needs of customers and employees in an secure manner.

“We’re excited to welcome Dialpad to the TD SYNNEX portfolio,” said Cheryl Neal, Vice President of New Vendor Acquisition at TD SYNNEX. “Dialpad’s AI-first innovation and proven leadership in agentic communications perfectly align with our mission to empower partners with best-in-class technology solutions. This partnership creates new opportunities for our partners to deliver business value through AI-enhanced communications.”

With this, together Dialpad and TD SYNNEX intend to accelerate the adoption of agentic AI communications across global markets by equipping organizations to modernize customer engagement, improve internal collaboration, and drive measurable business outcomes with intelligently driven AI communications platforms.