Qualtrics AI Empowers Organizations to Improve Customer Experiences In-Store, Online, and in the… News Desk May 2, 2024 Qualtrics, the leader and creator of the experience management category, unveiled new AI-powered innovations across XM for…
8×8’s Latest Platform Innovations Enable Organizations to Bridge Customer Experience Gaps and… News Desk Apr 26, 2024 8x8, Inc, a leading integrated cloud contact center and unified communications platform provider, highlighted the latest…
Glance and EDCi Forge Strategic Partnership to Elevate Human-Centric Customer Experience Solutions News Desk Apr 22, 2024 Glance and EDCi proudly announce their strategic partnership, solidifying their mutual commitment to delivering outcome-driven,…
Genpact Ranked as Market Leader in HFS Research Inaugural Customer Experience Service Providers… News Desk Apr 19, 2024 Genpact, a global professional services and solutions firm delivering outcomes that shape the future, announced it has earned the…
TTEC takes home Gold Stevie® Award for thought leadership driven by innovations in AI-enhanced… News Desk Apr 16, 2024 TTEC Holdings, Inc.a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions…
Operata Has Been Awarded Selection for the Innovation Showcase at Enterprise Connect 2024 (EC24) for… News Desk Apr 1, 2024 Operata has been awarded selection for the Innovation Showcase at Enterprise Connect 2024 (EC24), marking a significant…
McorpCX Acquires myCXvision to Accelerate Customer-Centric Planning and Activation for Customer… News Desk Mar 29, 2024 McorpCX, a leading customer and employee experience consultancy, and CX capabilities builder driving greater customer centricity…
Enterprise Connect 2024 Brought the Enterprise Communications and Customer Experience Community… News Desk Mar 29, 2024 Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience (CX), brought IT…
Intradiem and CommunityWFM Announce Strategic Partnership to Deliver Exceptional Agent and Customer… News Desk Mar 27, 2024 Intradiem, the leading provider of contact center automation solutions, and CommunityWFM, a leading provider of contact center…
Cisco Furthers Customer Experience Momentum with New Offerings That Extend Customer Value News Desk Mar 27, 2024 Cisco at Enterprise Connect today announced new offerings within its Webex cloud customer experience solutions. Efficiently…