DXC Technology, a leading enterprise technology and innovation partner, announced the opening of its new Customer Experience…

Oracle announced new role-based AI agents within Oracle Fusion Cloud Applications to help organizations deliver intelligent…

Omilia has launched the Omilia Self-Learning Agentic CX platform, which is said to be the first enterprise-class solution that is…

Plume Design, Inc. (“Plume”) is a well-known provider of smart services for ISPs. It supports connected homes and…

The Power of Intelligent CX and AI Come Together to Transform How Enterprises Deliver Exceptional Customer Experiences…

Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer…

Talkdesk®, Inc. introduced Customer Experience Automation (CXA)-powered Commerce Orchestration and announced a new Talkdesk…

Cyara, the global leader in AI-powered customer experience (CX) assurance, announced the appointment of Sushil Kumar as its new…

EngageLab, a top company in AI customer engagement and marketing tech, has launched LiveDesk. This next-gen platform focuses on…

SharpenCX, a leader in AI-driven contact center solutions, announced its merger with Ytel, a California-based provider of cloud…