Tecnotree Recognized in the 2024 Gartner® Hype Cycle™ for Customer Experience News Desk Jan 16, 2025 Tecnotree, a global leader in digital Business Support System (BSS) provider and a transformation solution, is thrilled to…
ControlUp Names Beau Dolinsky, Vice President of Customer Experience News Desk Jan 7, 2025 ControlUp, at the forefront of Digital Employee Experience (DEX) management, announced that Beau Dolinsky has been appointed as…
7 Customer Experience Trends That Will Shape 2025 Alisha Patil Jan 2, 2025 A customer's journey with a business, encompassing both direct and indirect interactions, is referred to as the customer…
Creatio and Yellow.ai Join Forces to Redefine Customer Experience MarTech360 Bureau Dec 24, 2024 On December 23, 2024, Creatio partnered with Yellow.ai to enhance customer engagement through advanced AI and no-code solutions.…
Foundever Partners with M47 Labs to Advance AI-Driven Customer Experience Solutions MarTech360 Bureau Dec 18, 2024 On December 17, 2024, Foundever, a global leader in customer experience (CX), announced a collaboration with M47 Labs, a leading…
Cyara Launches Groundbreaking GenAI Solutions to Elevate Customer Experience Excellence MarTech360 Bureau Dec 11, 2024 On December 10, 2024, Cyara, a leader in AI-powered Customer Experience (CX) transformation, introduced DART AI, a new AI…
Zilliant Appoints Lauren Van Heerden as SVP of Customer Experience News Desk Dec 3, 2024 Zilliant, the leader in pricing lifecycle management, announced it has expanded its leadership team by naming Lauren van Heerden…
Amazon Connect Uses GenAI to Enhance Customer Experiences News Desk Dec 2, 2024 Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, announced new generative AI enhancements for Amazon Connect, AWS’s…
AI in Customer Experience: The All-pervasive Impact of AI Ritika Pandit Nov 28, 2024 Artificial Intelligence (AI) has become a cornerstone of modern business strategies, changing how companies interact with their…
Maven AGI Unveils AI Platform to Transform Customer Experiences News Desk Nov 22, 2024 We're excited to announce the launch of Maven AGI's fully integrated enterprise AI agent platform, designed to tackle a major…