Press Ganey Forsta, a leading provider of experience measurement, data analytics, and insights, announced the appointment of Luke…

Leading Telecommunications Operator in Alaska Will Benefit From Continued Partnership Using Industry-Leading BSS/OSS Platform…

Combined technology and expertise will support clients with a deeper, data-driven understanding of their customers—delivering…

Zoho Corporation, a global technology company, added deeper AI and work orchestration capabilities to its CX platform, all powered…

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced an expanded…

Mobio Technologies Inc.is pleased to announce a strategic partnership between its flagship home services brand You Move Me  and …

Cresta, the leading provider of generative AI for contact centers, announced a strategic collaboration with Optimum, one of the…

Optimum and Google Cloud announced an expanded multi-year partnership focused on elevating the customer experience through…

Zendesk, a leader in Agentic AI-powered service, unveiled its groundbreaking Zendesk Resolution Platform at its annual Relate…

Adobe announced new Adobe Experience Cloud offerings for businesses to deliver customer experiences that are differentiated and…