Element Electronics was presented with a Gold Stevie® Award in the Customer Service Department of the Year – All Other Industries category in the 16th annual Stevie Awards for Sales & Customer Service last night.
“The Stevie Award is a tremendous, well-deserved honor”
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.
Element received four awards in total, including:
Gold Stevie® Award
- Customer Service Department of the Year – All Other Industries
Silver Stevie® Award
- Contact Center of the Year (Up to 100 Seats) – All Other Industries
- Customer Service Success – All Other Industries
Bronze Stevie® Award
- Customer Service Team of the Year – Recovery Situation – All Other Industries
Winners will be recognized during a virtual ceremony on May 11.
One judge commented that Element, “shows how outstanding the company is compared to the sector average and its competitors during the past years. The investment in new technology (CRMs, chat bot), training, and team development really made a difference.”
“The Stevie Award is a tremendous, well-deserved honor,” said Vlad Kazhdan, President of Element Electronics. “Customer service is a core belief at Element and something we live every day. It comes down to the character of our people—passion, empathy, patience, courtesy. We’re grateful for such an incredible, dedicated team that supports our customers for life.”
More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide on eight specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements; more than 60 categories for sales and business development achievements; and categories to recognize new products and services, solution providers, and organization and individual responses to the COVID–19 pandemic. Honoring excellence in thought leadership was a new category this year, as well.
“The nominations we received for the 2022 competition illustrate that business development, customer service, and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations during the COVID-19 pandemic,” said Stevie Awards president Maggie Gallagher Miller. “The judges have recognized and rewarded their achievements, and we join them in applauding this year’s winners for their continued success. We look forward to recognizing them on May 11.”