Scorebuddy and Moveo.AI Partner to Add AI Virtual Agents to Contact Centers News Desk Apr 22, 2024 Scorebuddy, the market-leading contact center quality assurance (QA) platform, announced a strategic partnership with Moveo.AI, a…
MarTech360 Interview With Dmytro Kudrenko, CEO At Stripo Peter Dec 21, 2023 "Email marketing is just a channel that helps to distribute content with maximum personalization."…
Glance recognized in the 2023 Gartner Market Guide for Digital Customer Service and Support report News Desk Nov 13, 2023 Glance, the leader in Guided CX software, is delighted to announce its second consecutive recognition in the Gartner Market Guide…
Databricks Ventures invests in Hightouch News Desk Aug 31, 2023 Hightouch and Databricks are deepening their partnership to help companies turn their data into action. Hightouch, the Data…
FuseIT enters the Sitecore to Microsoft Dynamics 365 Integration Space News Desk Jul 5, 2022 FuseIT's Sitecore to Microsoft Dynamics 365 integration, S4D, captures the field values in Sitecore web forms and submits them to…
Totango Marks a New Era Focused on Composable Customer Success Empowering Companies to Excel During… PR Newswire Jul 1, 2022 Totango Debuts New Brand Identity with Cut the BS out of CS Awareness Campaign Totango, the industry's only Composable Customer…
One IBC Group Focuses on Digital Transformation and Innovation in the Corporate Service Industry Business Wire Mar 24, 2022 One IBC Group, an international corporate service provider with 12 years of experience and a global outreach, highlighted in its…
IntelePeer’s Atmosphere Marketplace Awarded Best Innovation in Customer Experience by… Business Wire Mar 23, 2022 IntelePeer, a leading Communications Platform-as-a-Service (CPaaS) and communications workflow automation provider, is proud to…
Element Electronics Wins Gold Stevie in 2022 Stevie Awards for Sales & Customer Service Business Wire Mar 3, 2022 Element Electronics was presented with a Gold Stevie® Award in the Customer Service Department of the Year – All Other Industries…
Epicor Acquires Grow Inc., Expanding Business Intelligence Capabilities to Help Customers Get the… Business Wire Mar 2, 2022 No-code, cloud-based analytics lets any user make better, faster decisions with easy-to-build, easy-to-use visualizations…