Nextiva’s Next-Generation Workhub Brings Together Team Collaboration and Customer Communication for the First Time

Nextiva unveiled a game-changing business software that is the first of its kind — a communications and productivity workhub. Nextiva’s new software enables individuals and teams to manage all conversations from a single place, boosting their productivity and customer engagement.

“Nextiva is a game-changer for our teams and will help us deliver consistent, high-quality customer service.”

It is the first time an application brings together team collaboration and customer communication in a single place.

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Nextiva solves three problems that are unaddressed by anyone in the market today: Application overload, siloed data, and expensive clunky integrations.

• Today, people toggle between countless applications to communicate, collaborate, and manage their work day with customers and teams.
• Because of this, data lives in siloes and conversations are disconnected from the rest of the business, leading to productivity drain.
• Integrations are expensive and complicated and do not provide the full answer.

For over 20 years, software companies built standalone applications to solve one problem at a time. We experienced a proliferation of apps from communication, collaboration and productivity tools to customer engagement tools. The world of applications got messy and businesses put up with it because they lacked the resources and capabilities to create integrated solutions.

Nextiva’s new app breaks down application silos to unleash the power of relationships with a single conversation view. This is the future of business where you don’t have to switch between apps to get stuff done.

Threaded Conversations are the center of Nextiva’s new application, which brings together all interactions from voice, text, email and video meetings into a single view with contact management, productivity tools (file-sharing, notes on calls, calendars) and customer engagement tools (customer surveys, customer automation).

Nextiva’s application was designed from the ground up with both business users and their customers in mind. The full power of the Nextiva app is unleashed when every business user uses the app. This enables effortless data sharing from files, messages, links, notes, attachments, and recordings together with conversations. When information is easily accessible and referenceable it drastically improves productivity and creates customer WOW moments.

Nextiva is for everyone: individuals, teams, and businesses seeking to improve productivity, eliminate app switching, reduce application cost, and boost customer engagement.