Ryan Awarded 2021 International Service Excellence Award for Customer Service Project of the Year – Customer Impact

Ryan, a leading global tax service;]-s and software provider, has been awarded the 2021 International Service Excellence Award for Customer Service Project of the Year – Customer Impact by the Customer Service Institute of America (CSIA). This is the eighth time the Firm has been recognized by this organization for its outstanding client service.

“Seeing Ryan’s name consistently among the winners of the International Service Excellence Awards is truly a testament to their values of pursuing excellence and building trust among their customers”

“Winning this prestigious award demonstrates our commitment to making our clients’ lives easier through our world-class tax services and software solutions,” said Ryan Chairman and CEO G. Brint Ryan. “Our team has worked tirelessly to modernize and streamline the software solutions we offer clients, making their tax functions more effective and efficient. I am proud of our entire team for their commitment to our clients and for setting the industry standard in customer service.”

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The CSIA is the body delegated by the International Council of Customer Service Organizations (ICCSO) to manage the International Service Excellence Awards. The judging criteria is aligned with the International Customer Service Standard (ICSS) and includes reviewing an organization’s culture, processes, procedures, training, hiring practices, and daily actions towards their customers.

“Seeing Ryan’s name consistently among the winners of the International Service Excellence Awards is truly a testament to their values of pursuing excellence and building trust among their customers,” said CSIA Founder and CEO Christine Churchill. “Keeping clients’ interests at the forefront is critical to achieving the growth and success that Ryan has earned.”

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