ibex’s Wave X Earns 2023 Customer Experience Innovation Award from CUSTOMER Magazine News Desk Nov 3, 2023 ibex , a leading global provider of business process outsourcing and customer engagement technology solutions, announced that TMC,…
Ushur Launches Studio to Bring Customer Experience Automation to Business Users News Desk Nov 3, 2023 Ushur, the leader in AI-powered Customer Experience Automation, announced the launch of Ushur Studio, the next generation no-code…
Foundever and Zenarate Announce Strategic Partnership to Revolutionize Customer Experience Training News Desk Nov 2, 2023 Foundever, a global leader in the customer experience (CX) industry, has announced a new strategic partnership with Zenarate, the…
Innervate Unveils Next Generation of Industry’s First Enterprise-Grade Generative AI Solution… News Desk Nov 1, 2023 Innervate, the dynamic customer experience company, announced a powerful next generation of its industry-first AI-powered Digital…
Teleperformance Recognized by Frost & Sullivan for Omnichannel Customer Experience in the… News Desk Nov 1, 2023 Teleperformance, a global leader in digital business services, announced that Frost & Sullivan recognized the company with the…
Conduent CXNow Customer Experience Solution Incorporates AI Capabilities with Rapid Deployment and… News Desk Oct 31, 2023 Conduent Incorporated, a global technology-led business solutions and services company, announced Conduent CXNow, a digital…
Cogito Secures New Funding to Empower Better Agent and Customer Experiences News Desk Oct 25, 2023 Cogito, the leader in real-time AI coaching and guidance for the enterprise, announced it has secured new funding to help advance…
O’Neil Digital Solutions Revolutionizes Customer Experience & Customer Communications… News Desk Oct 20, 2023 O'Neil Digital Solutions, a trailblazer in customer experience and communication solutions, proudly announces the launch of its…
CCW’s First Event Of 2024 To Explore Self-Service And Optimizing Customer Experience with… News Desk Oct 19, 2023 Customer Contact Week (CCW), the leading event series dedicated to serving professionals within the customer service industry, is…
Avaya Showcases AI-Driven Customer Experience Solutions at Gartner IT Symposium 2023 News Desk Oct 17, 2023 Avaya, a global leader in customer experience solutions, announced its participation at Gartner IT Symposium/Xpo™ 2023 through…