Conduent CX Recognized as Leader in 2023 ISG Provider Lens for Customer Experience Services for… News Desk Oct 12, 2023 Conduent Incorporated, a global technology-led business process solutions and services company, announced Information Services…
Everest Group Names Foundever a Leader in Customer Experience Management PEAK Matrix Assessment 2023 News Desk Oct 11, 2023 Foundever, a global leader in the customer experience (CX) industry, announced that it has been recognized as a Leader by Everest…
Broadvoice Awarded 2023 Customer Experience Innovation Award News Desk Oct 5, 2023 Broadvoice, a provider of hosted voice, unified communications as a service and omnichannel contact center as a service for…
World Class Brands Are Using Ada’s Ai-powered Voice Automation Solution To Deliver A More… News Desk Oct 5, 2023 Ada, an AI-native customer service automation company, announced rapid adoption of its award-winning Voice AI solution which was…
Teradata Partners with ActionIQ on New Marketing and Customer Experience Offering for VantageCloud… News Desk Oct 3, 2023 Teradata and ActionIQ announced a new joint-offering for marketing and customer experience (CX) activations for Teradata…
MarketSource, Inc., Acquires Salelytics, LLC, Providing a Turnkey Approach to the Customer… News Desk Sep 29, 2023 MarketSource, Inc, a leader in outsourced sales services, announced the acquisition of Salelytics, LLC ("Salelytics"), a premier…
Birdeye Unveils the Future of AI-Driven Customer Experience at Inaugural Conference News Desk Sep 18, 2023 Birdeye, the leader in the field of reputation and customer experience management, took a significant step into the future of…
Evergent and Irdeto Announce Partnership to Unite Industry-Leading OTT Streaming and Customer… News Desk Sep 18, 2023 Evergent, the customer management and monetization leader for streaming and digital subscription businesses, and Irdeto, the world…
Salesforce Announces the New Einstein 1 Platform – Driving Productivity and Trusted Customer… News Desk Sep 13, 2023 Salesforce announced the Einstein 1 Platform, which features major advancements for Salesforce Data Cloud and Einstein AI…
Deloitte Digital Enhances DigitalMIX Platform With Salesforce to Drive Productivity and Improve… News Desk Sep 13, 2023 Deloitte Digital announced a collaboration with Salesforce to integrate Einstein, Salesforce's AI technology, into Deloitte's…