Salesforce Launches Next Generation of Einstein, Bringing a Conversational AI Assistant to Every CRM… News Desk Sep 13, 2023 Salesforce introduced the next generation of Einstein, its AI technology. Einstein now includes: Einstein Copilot: A new and…
Sinch MessageMedia Launches new SMS service to improve customer experience News Desk Sep 12, 2023 Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud,…
Sprinklr Expands Partnership with Google Cloud to Unify Customer Experience with AI News Desk Sep 8, 2023 Sprinklr, the unified customer experience management platform for modern enterprises announced the integration of the Sprinklr AI+…
Genesys and Salesforce Launch AI-Powered Customer Experience and Relationship Management Solution News Desk Sep 7, 2023 Genesys, a leader in AI-powered experience orchestration, announced a strategic collaboration with Salesforce, the #1 AI CRM, to…
Zenlayer Appoints Jeff Geiser as Vice President of Customer Experience News Desk Sep 6, 2023 Zenlayer, the hyperconnected cloud, is pleased to announce the appointment of Jeff Geiser as the Vice President of Customer…
Hero Digital Named “Customer Experience Innovator of the Year” in 2023 MarTech… News Desk Aug 31, 2023 Hero Digital, a leading customer experience transformation company, announces that it has been selected as the winner of the…
Nagarro’s Genome AI platform to revolutionize customer experience News Desk Aug 29, 2023 Nagarro, a leader in digital engineering, has launched a cutting-edge digital experience offering, the Genome AI platform. This…
Kaleyra and Talisma Partner in India to Enhance Customer Experience with Real-Time Video and… News Desk Aug 23, 2023 Kaleyra, Inc. , a global CPaaS leader announced a strategic collaboration in its partnership portfolio with Talisma Corporation,…
Amplience Launches eComm Toolkit to Enable Merchants to Deliver Relevant Customer Experiences Faster News Desk Aug 22, 2023 Amplience, the AI Content company, announced its continued focus on empowering developers with the launch of its eComm Toolkit,…
Inbenta Acquires Horizn, Adding Interactive Product Demos to Inbenta’s Customer Experience… News Desk Aug 16, 2023 Inbenta, an AI platform purpose-built to optimize customer experience, announced its acquisition of Horizn, a provider of easy to…