TTEC announces new AI Readiness Assessment to help brands prioritize AI in Customer Experience News Desk Aug 11, 2023 TTEC Holdings, Inc. a leading global CX customer experience technology and services innovator for AI-enabled CX with solutions…
Inbenta Expands its Customer Experience Platform, Allowing Companies to Integrate the Generative AI… News Desk Aug 8, 2023 Inbenta, an AI platform purpose-built to optimize customer experience, today announced the launch of an extensive Generative AI…
Qualtrics Announces General Availability of Digital Experience Analytics, Empowering Companies to… News Desk Aug 4, 2023 Qualtrics, the leader and creator of the experience management category, announced the general availability of Digital Experience…
Dentsu Helps Brands Create Generative AI-Powered Customer Experiences with Salesforce News Desk Aug 3, 2023 Dentsu and Merkle, dentsu's leading technology-enabled, data-driven customer experience management company, announced that they…
Cymax Group Invests in Customer Experience with New Composable Commerce Platform News Desk Jul 27, 2023 Cymax Group Technologies, a leading eCommerce technology and services platform for furniture vendors and retailers, has announced…
WYZE Selects parcelLab to Strengthen its Post-Purchase Customer Experience News Desk Jul 26, 2023 parcelLab, the premier global provider of post-purchase customer experience software, announced Wyze Labs, Inc. has selected…
Quantum Metric broadens Atlas capabilities to support customer experiences across digital and beyond News Desk Jul 21, 2023 Quantum Metric, the customer-driven digital analytics platform, announced new features designed to enhance visibility of the…
Optimove Launches New AI-Powered Voice Search Capabilities to Enrich Customer Experiences News Desk Jul 19, 2023 Optimove, the first Customer-Led Marketing Platform, announced the addition of powerful AI-Powered voice search capabilities into…
ABN AMRO Finds Smarter and Faster Digital Customer Experiences with NICE CXone News Desk Jul 18, 2023 NICE has announced that ABN AMRO, a leading eurozone financial institution located in the Netherlands, has deployed NICE CXone to…
8×8 Launches New Technology Partner Ecosystem to Deliver Best-in-Class Integrated Solutions for… News Desk Jul 14, 2023 8x8 Inc, a leading integrated cloud communications platform provider, announced the 8x8 Technology Partner Ecosystem, a new…