Smart Revolutionizes Video Services to Elevate Customer Experience PR Newswire Apr 12, 2022 Smart partners with Firstlight Media to establish the best OTT Video Platform for the PLDT Group PLDT's wireless subsidiary…
Vodafone Selects Anodot For Faster Detection and Resolution of Network Interruptions to Further… PR Newswire Apr 12, 2022 Anodot's AI- and ML-powered autonomous network and services monitoring platform will help optimise Vodafone New Zealand's network…
U.S. Retail Banks Struggle to Differentiate, Deliver Meaningful Customer Experience as Economy… Business Wire Apr 11, 2022 Mass Shift to Digital Creates Challenges for Brands Looking to Drive Superior Customer Engagement The twin forces of digital…
Wider Blockchain Adoption Will Impact Customer Experience PR Newswire Apr 8, 2022 The Ability for New Technologies to Radically Alter the Consumer Experience is Found in New Research from CX Leader ONR ONR, a…
Nationwide Earns Honors for Industry-Leading Customer Experience Across Multiple Touchpoints PR Newswire Apr 8, 2022 DALBAR presents Customer Experience Excellence Award to Nationwide for 3rd Consecutive Year DALBAR announced that Nationwide…
PROS Revolutionizes the Digital Customer Experience at Air Europa Business Wire Apr 7, 2022 PROS Digital Retail solution provides flexibility to deliver intuitive digital experiences across self-service sales channels to…
Dialpad Partners with CX Effect to Improve Customer Experience for Remote Workforces Business Wire Apr 7, 2022 CX Effect will leverage disruptive AI technology from Dialpad to enhance productivity and communication Dialpad Inc., the…
Voya Financial hires Jessica Saperstein to lead its Customer Experience Center of Excellence Business Wire Apr 6, 2022 Voya Financial, Inc., announced that it has hired Jessica Saperstein for the position of chief customer experience officer. “I…
Bose Turns Up the Volume on Digital Customer Experiences with Salesforce PR Newswire Apr 6, 2022 With Salesforce Customer 360, Bose will implement Service, Marketing, and Commerce Clouds, as well as MuleSoft technologies, to…
Cyara Adds Leading Automated Chatbot Testing to Customer Experience Assurance Offerings with… Business Wire Apr 6, 2022 Strategic acquisition expands Cyara’s digital CX assurance capabilities Cyara, provider of the award-winning Automated Customer…