McorpCX included in Now Tech: Customer Experience Strategy Consulting Practices, Q1 2022 Report News Desk Apr 5, 2022 McorpCX announced that Forrester Research, Inc has listed the Company in their recent report Now Tech: Customer Experience…
A Bad Customer Experience Is Worse Than Shipment Delays, Say 76% Of Americans PR Newswire Apr 5, 2022 New Mitto research indicates that a majority (55%) of consumers have canceled a delayed shipment because of a bad customer…
Aite-Novarica Group Announces the Launch of Customer Experience Practice Globe Newswire Apr 3, 2022 Industry veteran Paul Legutko will head up the firm’s new research practice dedicated to customer experience (CX) for financial…
99% of Customer Service Executives Recognize Using Chat with Customers Strengthens Customer… PR Newswire Mar 31, 2022 Clickatell's new Chat Commerce Trends Report finds 88% of CX leaders agree that using chat channels for payments will help meet…
Altice Portugal Selects Anodot to Advance Innovation and Deliver an Unmatched Customer Experience Chandni Maske Mar 31, 2022 Anodot's autonomous monitoring capabilities will help Altice optimize its network and content platforms for industry-leading…
Vergent LMS Partners with Universal Contact Centers to Provide First-Party Customer Experience… Business Wire Mar 30, 2022 Vergent LMS, a premier fintech lending platform, announced its partnership with Universal Contact Centers (UCC), a full-service…
Prove Partners with All Access NFT to Power Enhanced Customer Experiences and Prevent Fraud in… Business Wire Mar 30, 2022 Digital identity leader, Prove, partners with MMA Star Anthony Pettis-backed NFT venture, providing solutions to accelerate user…
Collinson Group Uses Freshworks to Modernize its Customer Experience and Adapt to New Travel… Globe Newswire Mar 28, 2022 Using Freshdesk and AWS helps leading travel organisation support airport Covid-19 testing facilities service a surge of 45% in…
Q2 Named a Leader in New IDC MarketScape for North American Digital Banking Customer Experience… Business Wire Mar 28, 2022 Positioning Based on Customer Satisfaction, Customer Service Delivery, Growth, Innovation and Digital Banking Capabilities Q2…
insured.io Implementation Raises the Bar for Southern Trust’s Customer Experience Globe Newswire Mar 25, 2022 Powerful, new customer portal sets a higher standard for customer service, self-service, and accessibility by bridging gaps in…