Actifai Expands Its System-Wide Deployment of AI Customer Experience Platform in Canada PR Newswire Jan 21, 2022 Actifai, an AI software-as-a-service provider for cable and telecom companies, has expanded its partnership with Cogeco Connexion,…
Top 21 Global Customer Experience Experts Staff Writer Jan 19, 2022 Customer Experience (CX), the powerhouse of business growth across industries, is a competitive advantage that every…
CN Partners with Google Cloud to Modernize Railway Services and Deliver Enhanced Customer… ondot Dec 17, 2021 CN (TSX: CNR) (NYSE: CNI), a world-class transportation leader and trade-enabler serving North America, and Google Cloud announced…
Wunderkind Enhances Identity Solution to Boost Customer Revenue & Experience News Desk Sep 26, 2024 Wunderkind, the leading AI-powered performance marketing and identity platform, announced a series of enhancements to its…
Higher Logic Vanilla Announces Expanded Integrations with Zendesk to Enhance Customer-Centric… News Desk Jul 19, 2024 Higher Logic, the leading community engagement company, announced enhanced integrations between Higher Logic Vanilla (Vanilla) and…
Contentsquare Announces New Experience Intelligence Platform to Deepen Customer Understanding,… News Desk Jun 14, 2024 Contentsquare, a global leader in Digital Analytics, announced its new Experience Intelligence platform, connecting for the first…
ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences News Desk May 8, 2024 ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow, the AI platform for business transformation, and…
Teleperformance Applauded by Frost & Sullivan for Delivering Competitive Customer Service and… News Desk May 7, 2024 Frost & Sullivan recently researched the customer experience (CX) outsourcing services industry and, based on its analysis…
Qualtrics and Bain Expand Partnership to Transform Customer and Employee Experiences News Desk May 3, 2024 Qualtrics, the leader and creator of the experience management (XM) category, and Bain & Company, creators of Net Promoter…
OneTrust Powers Privacy-First, Personalized Experiences with Adobe Real-Time Customer Data Platform News Desk Mar 22, 2024 OneTrust, the market-defining leader for trust intelligence, announced it is partnering with Adobe to offer the capabilities of…