Fluency reconnized by G2 for several key customer-centric categories News Desk Apr 19, 2024 For the fourth straight quarter, Fluency has been named #1 by G2 in several key customer-centric categories. G2 is a trusted…
Exclaimer launches new Campaigns feature to boost marketing reach and customer engagement through… News Desk Apr 12, 2024 Exclaimer, the leading email signature management platform, announced the launch of its latest feature, Campaigns, a powerful new…
Five9 Announces Enhanced Zendesk Integrations to Unify the Agent Workspace and Meet Customer Needs… News Desk Apr 11, 2024 Five9, provider of the leading CX intelligent platform, announced enhancements to its integration with Zendesk Talk Partner…
What is a Customer Engagement Platform? Why Does it Matter? Aparna M A Apr 2, 2024 Imagine you liked a product or service from a company and asked them a question about it. However, they did not respond at all.…
NICE Unveils Enlighten XM, A Next Generation AI Contextual Memory Powering Customer Interactions News Desk Mar 26, 2024 NICE unveiled NICE Enlighten XM, the latest advancement to NICE’s CX AI solution, Enlighten, that leverages large language models’…
OneTrust Powers Privacy-First, Personalized Experiences with Adobe Real-Time Customer Data Platform News Desk Mar 22, 2024 OneTrust, the market-defining leader for trust intelligence, announced it is partnering with Adobe to offer the capabilities of…
Ad Results Media Partners with Global Advertising Management Platform ADvendio News Desk Mar 19, 2024 ADvendio is delighted to announce its partnership with Ad Results Media (ARM), a leading media company that specializes in helping…
ibex Wave iX Wins 2024 CUSTOMER Product of the Year Award News Desk Mar 18, 2024 ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced that…
Brevo Unveils Commerce Suite for Retail and E-Commerce Customers News Desk Mar 15, 2024 Brevo, a leading provider of Customer Relationship Management (CRM) solutions, announced the launch of Brevo Commerce Suite, a new…
Tech Mahindra and Sprinklr Partner to Deliver AI-first Customer Experience Platform for Global… News Desk Mar 15, 2024 Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced a strategic…