ibex Wave iX Wins 2024 CUSTOMER Product of the Year Award News Desk Mar 18, 2024 ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced that…
Brevo Unveils Commerce Suite for Retail and E-Commerce Customers News Desk Mar 15, 2024 Brevo, a leading provider of Customer Relationship Management (CRM) solutions, announced the launch of Brevo Commerce Suite, a new…
Tech Mahindra and Sprinklr Partner to Deliver AI-first Customer Experience Platform for Global… News Desk Mar 15, 2024 Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced a strategic…
Customer Contact Week, The Unrivaled Global Leader In Customer Contact Events, Launches 26th Season… News Desk Mar 14, 2024 Customer Contact Week (CCW), the leading event series committed to catering to professionals within the customer contact industry,…
Forrester’s CX Summit North America 2024 Tackles Balancing GenAI With Human Capabilities To Deliver… News Desk Mar 12, 2024 Forrester announced the full conference agenda for its CX Summit North America event being held in Nashville, Tennessee, and…
MarTech360 Interview With Heidi Lasker, Chief Customer Officer At Bynder Peter Mar 4, 2024 "It’s important to build a culture where there's empathy, strong communication and collaboration.…
Accenture to Acquire GemSeek to Further Expand its Customer Analytics Services News Desk Feb 20, 2024 Accenture has agreed to acquire GemSeek, a leading customer experience analytics provider helping global businesses understand…
Ushur Elevates Customer Experience Automation with Yellowbrick Cloud Data Warehouse News Desk Feb 16, 2024 Yellowbrick Data, the leading Kubernetes-native data warehouse for private clouds, announced that Ushur, the leader in AI-powered…
Brevo Launches Customer Data Platform, Enhanced AI features and Mobile Push Notifications News Desk Feb 14, 2024 Brevo, a leading provider of Customer Relationship Management (CRM) solutions, announces the launch of Brevo Customer Data…
Social CRM: A Comprehensive Guide to Boosting Customer Relationships Aparna M A Feb 12, 2024 In business, people often say that where you are matters most, but that's not the whole story. To succeed, you also need to focus…