Customer Contact Week, The Unrivaled Global Leader In Customer Contact Events, Launches 26th Season… News Desk Mar 14, 2024 Customer Contact Week (CCW), the leading event series committed to catering to professionals within the customer contact industry,…
Forrester’s CX Summit North America 2024 Tackles Balancing GenAI With Human Capabilities To Deliver… News Desk Mar 12, 2024 Forrester announced the full conference agenda for its CX Summit North America event being held in Nashville, Tennessee, and…
MarTech360 Interview With Heidi Lasker, Chief Customer Officer At Bynder Peter Mar 4, 2024 "It’s important to build a culture where there's empathy, strong communication and collaboration.…
Accenture to Acquire GemSeek to Further Expand its Customer Analytics Services News Desk Feb 20, 2024 Accenture has agreed to acquire GemSeek, a leading customer experience analytics provider helping global businesses understand…
Ushur Elevates Customer Experience Automation with Yellowbrick Cloud Data Warehouse News Desk Feb 16, 2024 Yellowbrick Data, the leading Kubernetes-native data warehouse for private clouds, announced that Ushur, the leader in AI-powered…
Brevo Launches Customer Data Platform, Enhanced AI features and Mobile Push Notifications News Desk Feb 14, 2024 Brevo, a leading provider of Customer Relationship Management (CRM) solutions, announces the launch of Brevo Customer Data…
Social CRM: A Comprehensive Guide to Boosting Customer Relationships Aparna M A Feb 12, 2024 In business, people often say that where you are matters most, but that's not the whole story. To succeed, you also need to focus…
Quadient extends its footprint in Europe, welcoming 30,000 new customers with the acquisition of… News Desk Feb 5, 2024 Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announces…
Mixmax Launches SMS Functionality: Transforming How Revenue Teams Engage with Prospects and… News Desk Jan 24, 2024 Mixmax, the easiest-to-use sales engagement platform, announced the launch of its new SMS feature designed to transform the way…
MarTech360 Interview With Nick Markman, Director of Product Management At Evocalize Peter Jan 23, 2024 "Prioritize and execute. It’s such a simple concept that it seems overly obvious, but our world is filled with distractions,…