McorpCX Acquires myCXvision to Accelerate Customer-Centric Planning and Activation for Customer… News Desk Mar 29, 2024 McorpCX, a leading customer and employee experience consultancy, and CX capabilities builder driving greater customer centricity…
Enterprise Connect 2024 Brought the Enterprise Communications and Customer Experience Community… News Desk Mar 29, 2024 Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience (CX), brought IT…
Intradiem and CommunityWFM Announce Strategic Partnership to Deliver Exceptional Agent and Customer… News Desk Mar 27, 2024 Intradiem, the leading provider of contact center automation solutions, and CommunityWFM, a leading provider of contact center…
Cisco Furthers Customer Experience Momentum with New Offerings That Extend Customer Value News Desk Mar 27, 2024 Cisco at Enterprise Connect today announced new offerings within its Webex cloud customer experience solutions. Efficiently…
Merkle Brings Identity-Powered Customer Experience to Adobe Summit 2024 News Desk Mar 27, 2024 Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, will be presenting several…
Unveiling the Future of Global CX; MCI Acquires Market Force Information, a Customer Experience… News Desk Mar 26, 2024 MCI announces the acquisition of Atlanta, GA based Market Force Information LLC. Market Force Information is a leading Customer…
CallMiner Delivers Generative AI Capabilities to Drive Improved Contact Center and Customer… News Desk Mar 26, 2024 CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), announced the availability of…
Talkdesk announces a deeper partnership with Verint to help contact centers increase customer… News Desk Mar 26, 2024 Talkdesk, Inc . , a world-leading AI-powered contact center for businesses of all sizes, announced an expanded partnership with…
Cyara to Exhibit at Enterprise Connect 2024, the Leading Conference and Exhibition for Enterprise… News Desk Mar 22, 2024 Cyara, the leading AI-powered Customer Experience (CX) Transformation Platform provider, will participate as an exhibitor at …
Avaya and International Avaya User Group Unveil CX Force Awards 2024: A New Era of Customer… News Desk Mar 19, 2024 Avaya, a global leader in customer experience solutions, launched their inaugural edition of the CX Force 2024 awards, celebrating…