Startek wins Bronze Stevie Award for Innovations in Customer Service Technology News Desk Apr 19, 2024 Startek, a global customer experience (CX) solutions provider, was honored as a Bronze Stevie Award winner in the prestigious 2024…
Allente Chooses MessageGears to Power Data-Driven, Cross-Channel Customer Engagement News Desk Apr 19, 2024 Allente, the Nordic region's pre-eminent TV and streaming provider, announced it has chosen MessageGears, the leading direct-data…
IntelePeer Integrates with Microsoft Azure OpenAI Service to Deliver AI Automation Solutions to… News Desk Apr 19, 2024 IntelePeer, a leading AI-powered Communications Automation Platform provider, has integrated with Microsoft Azure OpenAI Service…
Avaya Market Momentum Continues, Looks Ahead to Annual Customer Conference News Desk Apr 18, 2024 Avaya, a global leader in customer experience and communications solutions, outlined continued business momentum, innovation, and…
SugarCRM Wins Gold Stevie Award in the 2024 Sales & Customer Service Awards for CRM Suite,… News Desk Apr 17, 2024 SugarCRM, provider of the award-winning AI-driven sales automation platform, announced the company’s latest technology accolade – …
boost.ai Introduces Generative Action, Enterprise-Ready GenAI for Customer Service News Desk Apr 17, 2024 boost.ai, a leading conversational AI (CAI) solution provider, announced the launch of Generative Action, the latest in a series…
LEAP Expands Global Customer Reach with Vonage SIP Trunking API News Desk Apr 15, 2024 LEAP, THE HORIZON INFORMATION TECHNOLOGY, has announced it is leveraging Communications APIs from Vonage to expand its global…
Inspiro Named Outsource Partner of the Year in 2024 Customer Service Excellence Awards News Desk Apr 12, 2024 Inspiro, a global leader in customer experience outsourcing, has been awarded the title of Outsourcing Partner of the Year at the…
Exclaimer launches new Campaigns feature to boost marketing reach and customer engagement through… News Desk Apr 12, 2024 Exclaimer, the leading email signature management platform, announced the launch of its latest feature, Campaigns, a powerful new…
VTEX Announces Products to Elevate Commerce Experiences News Desk Apr 12, 2024 VTEX, the composable and complete commerce platform for premier B2C and B2B brands, is set to unveil its latest suite of products…